Privacy

How guest enquiry information is collected and used on this property website.

This website collects only the information needed to respond to guest enquiries and manage direct communication. When you use a booking widget or contact form, you may provide your name, email, mobile number, check-in date, checkout date, guest count, and message details. This information helps us answer your request accurately.

Your enquiry details are used to check availability, understand the group size, recommend a suitable property, discuss booking terms, and provide stay-related support. We do not need sensitive personal information for a normal enquiry, and guests should avoid sending documents or private details unless specifically required later for a confirmed stay.

Contact information may be used to follow up about the same enquiry or confirmed stay. For example, we may respond by phone, email, or message to clarify dates, arrival timing, payment coordination, directions, or house rules. The information should not be used for unrelated spam or sold to outside parties.

Some technical information may be processed by the website platform, hosting provider, browser, or analytics tools if they are configured. This can include basic device, browser, or usage information. Any such information should be used to keep the website functional, secure, and easier to improve.

If you want to correct or remove enquiry information, contact us directly and share enough context to identify the request. We will handle reasonable privacy questions in a practical way. Because bookings and messages can involve operational records, some information may need to be retained where required for legitimate stay management or record keeping.